Job Summary:
Canopy by Hilton Downtown Ithaca is seeking a detail-oriented, dependable Night Auditor to join our front desk team. The Night Auditor is responsible for providing excellent guest service, balancing daily financial transactions, and ensuring a smooth transition between business days. If you thrive in a quiet, structured environment and enjoy both guest interaction and behind-the-scenes work, this role is for you.
Key Responsibilities:
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Greet and assist late-night guests with check-ins, check-outs, and room inquiries
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Audit and balance hotel daily revenue reports, transactions, food and Beverage and POS systems
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Prepare and distribute daily reports for management
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Perform end-of-day procedures, including reconciling and posting accounts
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Monitor property security and guest safety during overnight hours
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Respond promptly to guest requests, complaints, or emergencies
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Complete front desk duties such as answering phones, processing payments, and maintaining records
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Ensure lobby and front desk areas are clean and organized
Qualifications:
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Previous experience in hospitality, accounting, or front desk preferred
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Strong attention to detail and math skills
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Proficient with hotel management systems (e.g., Opera, PMS, PEP or similar) benefit but not required
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Excellent customer service and communication skills
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Ability to work independently and handle overnight responsibilities
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High school diploma or equivalent required
Benefits:
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Competitive hourly pay
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Paid time off and holidays
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Employee discounts on hotel stays
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Health, dental, and vision insurance (for eligible employees)
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Opportunities for advancement within our company
Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Apply Here: https://www.indeed.com/cmp/Canopy-By-Hilton-Ithaca/jobs?jk=71eb3c3d41390bfc&start=0&clearPrefilter=1
