LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Essential Duties and Responsibilities

• Supervises and participates in the hiring, training, scheduling, and evaluating performance of operations support and event support staff.
• Performs activities of workers supervised as needed.
• Oversees the upkeep of the facility, including equipment maintenance and inventory management.
• Identifies and resolves operational and housekeeping issues and complaints.
• Directs workers engaged in the general cleaning and upkeep of buildings, including dusting, sweeping, mopping, vacuuming, and washing windows, as well as clean-up and restocking supplies during and after events.
• Directs workers engaging in event setups, changeovers, and teardowns, ensuring all aspects of event services are handled effectively.
• Follows written/oral orders and equipment requirements to set up venues.
• Acts as a liaison between clients, vendors, and internal departments.
• Ensures that all job assignments are completed during events or shifts. 
• Inspects completed work for conformance to standards.
• Submits maintenance request orders for repairs and damages.
• Requisitions tools, equipment, and supplies through the Operations Manager.
• Interprets company policies ensuring all workers are compliant with all relevant safety regulations, codes, and policies; enforces safety regulations.
• Keeps equipment in good working order while following safety procedures.
• Ensures proper use of all chemicals in accordance with MSDS.
• Enforces employee dress code and grooming standards.
• Studies production schedules and estimates worker hour requirements for job assignment completion. Adjusts work procedures to meet production schedules.
• Maintains time and production records.
• Confers with other supervisors and managers to coordinate activities.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

• High school diploma or general education degree (GED)
• 1-2 years of custodial or housekeeping experience required
• Or equivalent combination of education and experience.
• Supervisory experience preferred

Skills and Abilities  

• Good organization skills
• Good oral, written and interpersonal skills
• Ability to work with little supervision
• Ability to work irregular hours, shifts that include nights, graveyard shift, weekends and holidays

·Supervisory experience preferred

• Some computer experience.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Ithaca Downtown Conference Center

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Salary range: $57,000 - $62,000
Apply here: https://asmglobal.wd1.myworkdayjobs.com/en-US/careers/details/Operations-Support-Supervisor_R100115037?locations=962a14a409511001127747f118230000