L.E.A.R.N: Providing Quality Service to Customers with Disabilities

With strong commitments to community partnership and public impact, the Tompkins Chamber and Finger Lakes Independence Center are collaborating to present strategies for providing quality services to people with disabilities and help you answer questions you and your staff may have.

The webinar will summarize methods employers may use in their businesses/organization. Valerie Horn and Jeff Boles from Finger Lakes Independence Center will be hosting the presentation via Zoom. FLIC staff provides a personal perspective on disability issues and customizes free presentations to directly assist business owners as well as their employees about this topic. Specific issues to be covered include:

• The Americans with Disabilities Act (ADA) and service animal requirements

• Facility accommodations

• How to accommodate and interact with customers with disabilities

• Serving customers with disabilities during COVID 19

• Discuss and solve hypothetical scenarios that you can apply to your own business

The format of the webinar will be a 45 minute presentation of information followed by a 15 minute Q&A.

Please feel free to visit the Chamber's COVID-19 Business Resources page where you will find up to date information and tools to help you, your business/organization, and your employees.

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Date and Time

Wednesday Sep 23, 2020
12:00 PM - 1:00 PM EDT

Location

Register in advance for this Webinar:
https://us02web.zoom.us/meeting/register/tZIldeqqrj8pHdOsQWqB39ARyNxJnhSHu0lI

After registering, you will receive a confirmation email containing information about joining the meeting.

Fees/Admission

Registration is required and a $10 fee is suggested.

If you are able to, please consider making a donation to the Tompkins Chamber Foundation to support our work and our members during this difficult time. Recognizing the importance of the Chamber’s events, programming, and information sharing to our 700+ members, we have created a fund to support those members struggling most from the impacts of the Coronavirus. Donate to the Chamber Member Support fundraising campaign through the Tompkins Chamber Foundation.

Contact Information

Please contact David Walton with any registration questions
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