eCornell: COVID-19 and the Hospitality Industry

The COVID-19 crisis has been extraordinarily disruptive to the hospitality industry. Employers have had to slash expenses across the board and make major staffing cuts. Unfortunately, many of the individuals affected by layoffs and reduced work hours live paycheck to paycheck and do not have adequate health insurance. Making matters worse, the industry’s current struggles are likely just the tip of the iceberg. As the COVID-19 situation continues to evolve, many firms are struggling to develop HR plans and action steps for mitigating the negative consequences of this crisis.

On March 30th, a panel of industry and academic experts will address some of the most critical HR priorities and operational implications of the current health crisis.

WHAT YOU'LL LEARN

• HR crisis planning and communication strategies
• Employee connection and engagement strategies
• Layoff and furlough management tactics
• How to support the increasing mental health and financial needs of your staff
• How to redesign work policies and procedures to accommodate social distancing
• How to repurpose workplaces to become community resources