BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20200618T130000Z
DTEND:20200618T140000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:L.E.A.R.N: COVID-19 Business Reopen and Recovery: De-Escalation Techniques for Businesses/Dealing with Noncompliant Patrons
DESCRIPTION:Are you and your employees wondering how to manage customers who are non-compliant with NYS and Tompkins County Public Health requirements for mask wearing\, social distancing\, and Covid symptoms? Are you curious what you should do if a customer becomes irate or creates unsafe conditions? \n\n \n\nMike Ellis and the team at Family & Children's Service are experienced trainers with de-escalation techniques and tools for frontline workers. Join Mike and his team for this informative session hosted by the Downtown Ithaca Alliance\, City of Ithaca\, and Tompkins Chamber. \n\n \n\nThe format of the webinar will be a 30 minute presentation of information followed by a 30 minute Q&A.\n\n\n\nPlease email any questions you may have for our presenters in advance to allison@downtownithaca.com.\n\n\n\nPlease feel free to visit the Chamber's COVID-19 Business Resources page where you will find up to date information and tools to help you\, your business/organization\, and your employees.
X-ALT-DESC;FMTTYPE=text/html:<div><span style="font-size:14px\;">Are you and your employees wondering how to manage customers who are non-compliant with NYS and Tompkins County Public Health requirements for mask wearing\, social distancing\, and Covid symptoms? Are you curious what you should do if a customer becomes irate or creates unsafe conditions? </span></div>\n\n<div>&nbsp\;</div>\n\n<div><span style="font-size:14px\;">Mike Ellis and the team at Family &amp\; Children&#39\;s Service are experienced trainers with de-escalation techniques and tools for frontline workers. Join Mike and his team for this informative session hosted by the Downtown Ithaca Alliance\, City of Ithaca\, and Tompkins Chamber. </span></div>\n\n<div>&nbsp\;</div>\n\n<p style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; font-size: 13px\;">The format of the webinar will be a 30 minute presentation of information followed by a 30 minute Q&amp\;A.<br />\n<br />\nPlease email any questions you may have for our presenters in advance to <a href="mailto:allison@downtownithaca.com?subject=Question%20for%20webinar">allison@downtownithaca.com.</a><br />\n<br />\nPlease feel free to visit the Chamber&#39\;s <a href="https://www.tompkinschamber.org/covid-19/"><span style="color:#0000FF\;">COVID-19 Business Resources</span></a> page where you will find up to date information and tools to help you\, your business/organization\, and your employees.</p>\n\n<p style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; font-size: 13px\;">&nbsp\;</p>\n\n<p style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, &quot\;Trebuchet MS&quot\;\; font-size: 13px\;">&nbsp\;</p>\n
LOCATION:Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZMudO6orT0qHtVzkb3ua5wi7CrqZtXexRMH After registering via the Zoom link\, you will receive an additional confirmation email containing the Meeting ID and Password to join the meeting.
UID:e.1313.191004
SEQUENCE:3
DTSTAMP:20260407T192934Z
URL:https://chambermastertest.awp.rocks/events/details/l-e-a-r-n-covid-19-business-reopen-and-recovery-de-escalation-techniques-for-businesses-dealing-with-noncompliant-patrons-191004
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