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EMPLOYMENT OPPORTUNITY
($2,000 SIGN ON BONUS)
Title: Health Home Plus Care Manager
Job Requisition No.: 1653
Program: Tompkins Care Coordination, Ithaca, NY
Shift Schedule: Monday-Friday 8:00am-4:00pm or 7:30am-3:30pm
Salary: Salary pay range is min. $20.06 to a max. $26.12 per hr. based on education & experience
Benefits
- 3+ weeks of Personal Time Off (PTO), first year of employment
- 401(k) with Agency match
- Voluntary Medical/ Dental/ Vision
- Employer Funded Life Insurance
- 9 Paid Holidays and 1 Floating Holiday
- Employee Assistance Program (EAP)
- Tuition Assistance
Agency Overview
Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential. Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.
Essential Job Functions Overview
With general supervision of the Care Management Program Manager, works from a trauma informed care perspective to provide intensive support, advocacy, linkage, and coordination of services in a care management program for persons with mental illness and/or chronic health conditions, who qualify for Health Home services as designated by the Department of Health, specifically high need SMI individuals. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences.
- Maintain engagement with individuals who are often disengaged from care, have difficulty adhering to treatment recommendation, or have a history of homelessness, criminal justice involvement, first episode psychosis, and transitional-aged youth
- Effectively support individuals through skills and practices including but not limited to motivational interviewing suicide prevention, risk screening, trauma-informed care and person-centered planning.
- Conduct appropriate screening and assessments when needed. (Risk assessments, lethality, domestic violence)
- Demonstrate proficiency at navigating the mental health system, including ability to make referrals to housing services, crisis intervention, peer support.
- Support consumers using trauma informed practices with linkages to identified resources, coordination of care among providers, advocacy, and support with identified recovery goals.
- Develop and revise individual plans of care consistent with Health Home requirements and coordinating with the Managed Care organizations for HARP members utilizing HCBS benefit packages
- Develop and maintain professional relationships through open communication and strong collaboration with community services
- Personally assist consumers with identifying and achieving person centered goals and recovery
- Monitor consumer wellness and ensure well-coordinated care among all providers
- Develop and maintain appropriate and accurate records and files according to all county and organization policies and procedures as well as all governing and regulatory standards
- Attend necessary meetings
- Maintain regular and effective communications with supervisor, county service providers, and all relevant parties as needed
- Be trained to complete the NYS Eligibility Assessment for HARP enrolled members or work closely with the CM Program Manager who completes the assessments
- Collaborate with hospital or treatment providing staff as well as Managed Care Organizations for successful transitions of care
- Address the quality, adequacy, and continuity of services to ensure appropriate support for individuals mental health and psychosocial health needs
- Meet a minimum of weekly for supervision, participate in monthly clinical supervision, case conferences, and other relevant meetings
- Participate in On-call rotation
- Provide each member of the caseload with a minimum of four health home core services per month
- Hold a caseload of up to 20 individuals who meet HH+ eligibility for high need services
Experience, Education, & Physical Qualifications
- A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR
- A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR
- A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; OR
- A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population
- Staff who meet the Waiver qualifications as outlined by the state.
- Valid NYS Driver’s License (as driving is an essential function of the position)
**Qualifying fields include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field.
**Experience must consist of:
- Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR
- Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).
Any internal candidate interested in this employment opportunity, please visit our web site at www.lakeviewhs.org.
Lakeview Health Services, Inc. complies with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran. Further, Lakeview Health Services, Inc. will not discharge or otherwise discriminate against applicants or employees who inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations.
