Front Desk Agent

We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

• Greet guests and provide them with a warm welcome
• Check guests in and out, ensuring all necessary documentation is completed accurately
• Answer phone calls and respond to inquiries in a timely and professional manner
• Assist guests with any requests or issues they may have during their stay
• Provide information about hotel amenities, local attractions, and dining options
• Process payments and maintain accurate records of guest transactions
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform front desk duties as needed

Experience:

• Previous experience in a hotel or hospitality setting is preferred
• Familiarity with phone etiquette
• Knowledge of hospitality management software is a plus
• Experience with front desk procedures is beneficial
• Strong customer service and guest relations skills are essential
• Excellent communication and interpersonal skills

Pay: $16-$19/Hr.

If you are looking for an exciting opportunity to be part of a dynamic team, please submit your application today. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Join us in creating memorable experiences for our valued guests.