JOB SUMMARY
Warren Real Estate is seeking an up-beat, professional individual for an administrative position in our Village Office. The Administrator position is a vital member of our team and is responsible for providing superior customer service to all agents and successful operations of the office. This person will act as the central point of contact and therefore plays a primary role in promoting a professional image and valued reputation.
QUALIFICATIONS/SKILLS REQUIRED
- Excellent written and verbal communication skills.
- Exceptional time management, and customer service skills.
- Possesses a strong attention to detail, and the ability to stay organized.
- Extensive knowledge of all Microsoft Office applications.
- Must exhibit the ability to multi-task, work with little supervision, and successfully problem solve.
- Ability to naturally project a positive, energetic, and professional image.
- Ability to work with diverse personalities within various levels of the organization.
EDUCATION/EXPERIENCE
- High school diploma required; Associates degree preferred.
- Previous experience in an office environment and/or holding an administrative role is highly desired.
- Experience in a real estate setting is a plus.
- 3 years related experience is preferred.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
1. Customer Service
- Greets walk-in customers, identifies need, and if applicable, directs to appropriate agent or manager.
- Answers phone, assists customers and agents with questions, aids in problem solving, and addresses concerns promptly and effectively.
- Ensures that mail is delivered and disseminated.
2. Operations
- Review, process and maintain Listings and Purchase offers.
- Check all files, listings/sales contracts for compliance.
- Carry out necessary job functions utilizing Microsoft Office Suite.
- Assists in maintaining databases.
- Maintain and track inventory of office supplies and forms.
- Is knowledgeable of the rules and regulations.
- Monitor listings (for errors, expiration, etc.).
4. Communication
- Perform administrative duties, utilizing real estate terminology, procedures and documentation.
- Review and process listing paperwork and input listing information, process and organize files.
- Disseminate important information such as upcoming events, meetings, or changes.
- Maintain calendars.
5. Perform other office duties as assigned.
PHYSICAL/SENSORY REQUIREMENTS
While performing the duties of this job, the employee is regularly required to talk, hear, and see. Must be able to sit for long periods-of-time, use stairs, and communicate effectively in English by telephone, in person and in writing. Effectively use a personal computer, office equipment and telephone.
WORKING ENVIRONMENT
- Must be able to lift and carry supplies weighing up to 20 pounds.
- Ability to stand or sit while maintaining alertness for several hours at a time.
- Ability to effectively communicate.
- Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency.
- Ability to view/enter data for long periods of time.
SCHEDULE:
Monday - Friday 9:30 am -6:00 pm (37.5 Hours Weekly)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
